5 Steps to make Cisco VPN Client work in Windows 8 and 10

 

Windows 8n10

Updated Oct 2016 (with amazingly high success rate!):

When the IT world slowly moved to Windows 8/8.1/10, those would could not and would not move their legacy Cisco VPN software would have hit some problems while using VPN on their newer Windows 8/8.1 machines. This is because the legacy Cisco VPN-client is not supported under Windows 8.1 and as the client is EOL anounced, it probably will never be supported anymore. Yet, for some reasons, there are still users (like myself) who are not able to use the newer Cisco AnyConnect, as it might not be supported by their existing VPN infrastructure or some other reasons. Faced with similar issue, I searched for possible solutions online and tried different ways of overcoming the issues, which is often a hit and miss affair.

( This tutorial is becoming even more robust as more and more reported success and provided additional tips to improve the process, and I have enhanced the tutorial, to make it as foolproof as possible for you.  Many reported they can now work from home, or use a single machine to access VPN instead of two machines, or simply made their life much simpler! Thanks to the Gleescape.com community, this tutorial has become a better one.)

Most users will face the first error, which says:

Secure VPN Connection terminated locally by the Client.
Reason 440: Driver Failure.

Rebooting the machine does not help, trying all other solution does not help. After some fumbling, painful, repetitive, trial and error, finally I found the way to do it right.

You can do like-wise by following the steps below, to ensure that your Cisco VPN Client continues to work well after migrating to Windows 8/8.1 OS (Edit: Some users reported that it worked with Windows 10 Tech Preview, although I had not tried it myself).

If you are lazy (or too busy) to find the software listed below in the instructions, you can download the all-in-1 package from here for your convenience (hosted locally): Download All-in-1 here (for Win8/8.1) or Win10 All-in-1 here.

As the usual disclaimer goes, I will not be held responsible if anything goes wrong with your computer or hardware or software, or causes you to suffer any loss of any sorts, so do backup your data if you want to go ahead. Ok, now that we have got the disclaimer out of the way:

First step you would need to tackle would be the secure boot that is offered on the newer hardware and Windows 8.

While secure boot is a useful security standard developed by members of the PC industry to help make sure that your PC boots using only software that is trusted by the PC manufacturer, sometimes it gives us more problems than convenience. Many older 32-bit (x86) drivers are not signed, because kernel-mode driver signing is a recent requirement for Secure Boot. Therefore, in this case, the older Cisco VPN software is not compatible with secure boot, and means that you will have to disable secure boot on your PC. This may be escalating problem if you are using BitLocker, and it may require you to get a recovery key to boot in non-secure-boot mode. Well, at least it was necessary on my Windows 8 machine.

stepsStep 1: Disable Secure Boot (only if applicable – if your secure boot is not enabled by default, skip! 🙂

  1. Open the PC BIOS menu. You can often access this menu by pressing a key during the bootup sequence, such as F1, F2, F12, or Esc.
  2. Or, from Windows, hold the Shift key while selecting Restart. Go to Troubleshoot > Advanced Options: UEFI Firmware Settings.
  3. Find the Secure Boot setting, and if possible, set it to Disabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
  4. Save changes and exit. The PC reboots.
  5. Install the graphics card, hardware, or operating system that’s not compatible with Secure Boot.

Note: In some cases, you may need to change other settings in the firmware, such as enabling a Compatibility Support Module (CSM) to support legacy BIOS operating systems. To use a CSM, you may also need to reformat the hard drive using the Master Boot Record (MBR) format, and then reinstall Windows. For more info, see Windows Setup: Installing using the MBR or GPT partition style. If you’re using Windows 8.1, you may see a watermark on the desktop alerting you that Secure Boot is not configured correctly. Get this update to remove the Secure Boot desktop watermark.

stepsStep 2: Download the Cisco VPN Software

You may get the Cisco VPN Software from here:

Cisco VPN client download:

32-bit Windows 7 / Vista / XP VPN Client (version 5.0.07)
64-bit Windows 7 / Vista VPN Client (version 5.0.07)
32-bit Windows 2003 / 2000, TabletPC 2005 / 2004 * (version 5.0.05)
* RedHat Version 6.2 or later Linux (Intel), or compatible libraries with glibc Version 2.1.1-6 or later, using kernel Versions 2.2.12 or later

The following are the versions that are available as far as I know (and works for this tutorial ):

  1. 32-bit Windows 7 / Vista / XP VPN Client (version 5.0.07)
  2. 64-bit Windows 7 / Vista VPN Client (version 5.0.07)

DO NOT install the Cisco VPN client software yet. Make sure any versions you might have installed are cleanly uninstalled with all directories removed just to be on the safe side.

Reboot.

stepsStep 3: Install and run the DNE fix from Citrix

DNE stands for Deterministic Network Enhancer. This actually helps make sure that the DNE is fixed and cleaned up, in preparation for the Cisco VPN client software.

There are two steps:

First, go to: ftp://files.citrix.com/winfix.exe to get the file. Install the winfix.exe and run it. (If on an internal Citrix network, please use ftp://ftpsupport.citrix.com/winfix.exe)

[Special note, if you are on Windows 10, you skip this step in red, jump to the “Additional Steps for Windows 10 users”, complete that section, and go to Step 4: Install the Cisco VPN client and Step 5: registry edit].

If you are on Windows 8, next, download and install the latest DNE:

For 32 bit OS: ftp://files.citrix.com/dneupdate.msi for 32-bit (If on an internal Citrix network, please use ftp://ftpsupport.citrix.com/dneupdate.msi )
For 64 bit OS: ftp://files.citrix.com/dneupdate64.msi for 64-bit (If on an internal Citrix network, please use ftp://ftpsupport.citrix.com/dneupdate64.msi)

Reboot.

stepsStep 4: Install the Cisco VPN Client Software (finally!)

Run vpnclient_setup.MSI and NOT the vpnclient_setup.EXE.  This will increase the success factor of your installation. Some users have experience problem with running the .exe version of the installer. Follow the usual installation steps thereafter.

Reboot.

stepsStep 5: Make changes to the registry

If you do not make changes to the registry, you are likely receive the following error:



Secure VPN Connection terminated locally by the Client.
Reason 442: Failed to enable Virtual Adapter.

1. Open Registry editor regedit in Run prompt

2. Browse to the Registry Key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CVirtA

3. Select the Display Name to modify, and remove the leading characters from the value data value as shown below,

For x86 machine, shorten the string “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter” to just Cisco Systems VPN Adapter

– For x64 machine, shorten the string”@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to just “Cisco Systems VPN Adapter for 64-bit Windows

4. Reboot.

5. Once you have rebooted. You should be able to run your Cisco VPN client software successfully.

stepsAdditional Steps for Windows 10 Users win10

If you experience Error 433 after following the instructions above in Windows 10:

Secure VPN Connection terminated locally by the Client.
Reason 433: Reason not specified by peer.

The likely reason was apparently due to the DNE LightWeight Filter network client not being properly installed by the Cisco Systems VPN installer.

To solve this, please try to do the following in the exact order:

A) First, uninstall any Cisco VPN Client software you may have installed earlier (especially if you have upgraded from Windows 8/8.1);

B) Then uninstall any DNE updater software(s) you may have installed earlier (especially if you have upgraded from Windows 8/8.1);

C) Reboot your computer.

D) Run winfix.exe again, to ensure the DNE is properly cleaned up. (thanks to Jason’s tip!)

E) Reboot your computer again.

F) Download Sonic VPN software from here:  32-bit here or 64-bit here

G) Install the Sonic VPN software (which was able to install the right version of the DNE). 

H) Reboot your computer.

I) Reinstall the Cisco VPN Client software again. (You do not need to uninstall the Sonic VPN software from step G). I would recommend that you run the vpnclient_setup.MSI file instead of the vpnclient_setup.EXE file, to improve the odds of success. (thanks to NovakDjoković’s tip!)

J) Following step 4 and 5 (above) in configuring the Cisco VPN Client as per previously.

K) Reboot your computer.

L) Your Cisco VPN Client should now work in Windows 10!  (if not, check out the troubleshooting section below 🙂 )




troubleshootTroubleshooting Section (especially for Windows 10 users)

Problem 1: You cannot ping your corporate servers using domain names e.g. proxy.mycompany.com:8080, fileserver1.mycompany.com.

If you experience DNS lookup problems after the VPN is connected, do this: set IP metric for the Cisco VPN to 1, and set the IP metric for Local LAN connection to 50. This will prioritise the Cisco VPN for DNS lookup when it is connected, hence your corporate servers’ DNS look will work correctly. (thanks to Chris’ tips!).  Just do the following:

Step 1: Click on the network icon on the system tray, select “Network Settings” -> “Change Adapter Options”. You will be show the list of adapters/connections in your PC.

Step 2: Right-click on the wired/wireless LAN connection, select “Properties”  –> Select TCP/IPv4 –> Click “Properties” –> Advanced –> Uncheck Automatic Metric –> Type “50” in the Interface Metric field.

Step 3: Right-click on the “Cisco Systems VPN adapter” or Cisco Systems VPN adapter for 64-bit Windows”, select “Properties”  –> Select TCP/IPv4 –> Click “Properties” –> Advanced –> Uncheck Automatic Metric –> Type “1” in the Interface Metric field.

Problem 2: You still experience 442 error even after changing the registry string

You can try to disable Internet Connection Sharing (ICS) – tip from Phil Raymond.

Problem 3: You still experience 443 error even after following the steps

Step 1: Click on the network icon on the system tray, select “Network Settings”.

Step 2: Go to the “Network and Sharing Center”under “Related Settings”  –> “Change Advanced sharing settings”, Under “HomeGroup connections”, select “Use user accounts and passwords to connect to other computers” –> “Save Changes”.

(New!) Problem 4: After Windows 10 Service Pack, your VPN software stopped working! 🙁

The Windows 10 update will partially remove components of the VPN client. So the trick is as follows:

Step 1: Uninstall the VPN client using the “Programs and Features”, choose the VPN client software, click uninstall.

Step 2: Follow the instructions for reinstallation of the VPN client (i.e. Follow Steps 4 – “Install the Cisco VPN Client Software” and Steps 5 – “Make changes to the registry” above).

Please let me know if this solution works for you in Windows 10 by adding into the comments below, and let’s see how we can fix/put this guide even better this together! :))

If you have used this guide and found it to be very useful, please support my efforts with a drink (just click on the button above) 🙂 lol.  I spent hours on the Internet piecing solutions together and trying it myself on my Windows machine in order to make this work. I hope you found it useful too.

 
 
 

346 Comments

  1. Steve says:

    After creator update on win 10 I simply had to go to the msi right click and repair option. Reboot and then do the registry edit because the key is back again and it works. No need to uninstall it just repair and reboot.

  2. Danish says:

    Can anyone help please? I tried all options but facing Error 412. Kindly help

  3. Angel says:

    My install was working perfect until there was another Cisco app update.
    My fix was just to install the newest version of the Sonic GVC VPN software. When running the install it removed drivers that weren’t working. It then made me reboot. When it rebooted, it reinstalled the cisco client. Once the reinstall was done, I was then able to continue the Sonic GVC VPN software installation. Once this was done, it all worked again.

    • AndreaM says:

      Hi everybody! Try to build Strongswan vpn client binaries for Windows, and try to connect without any Cisco client or other tools…

  4. Mario says:

    Hi… yes I was able to successfully install Cisco vpn client on my windows 10, 64-bit OS PC.
    I did encounter errors 442 “failed to enable virtual adaptor” and 433 “vpn connection failed” so I followed the “Additonal Steps for Windows 10 Users” and then I was able to connect to the cisco vpn client and remote connect to my site.

    Thank-you very much for your assistance Gleeful Gleescaper

  5. Dimitriy says:

    Hello, thank you, friend. I’m still receiving an error,

    Secure VPN Connection terminated locally by the Client
    Reason 429: Unable to resolve server address

    Can somebody help, please?

  6. Ken says:

    Your solution helped me. When I was trying to “Add VPN Connection”, my only choice for VPN provider was “SystemSettings.ViewModel.SettingEntry”, what??? When I downloaded the winfix.exe mentioned above and ran it, then rebooted, I was able to select “Windows (built-in)” as expected. I was then able to add the Meraki VPN Client. I am buying you a drink! Thanks friend.

  7. JJ Marcus says:

    You are a righteous dude. Thank you so much.

  8. John says:

    Yes it is working after installing Win10 service pack. Thanks a lot.

  9. pd says:

    Thanks for this, I just got it working on Windows 10 despite a couple of issues.

    == Details ==

    OS Name: Microsoft Windows 10 Enterprise 2015 LTSB;
    Version: 10.0.10240 Build 10240;
    System Type: x64-based PC;
    BIOS Mode: Legacy;
    Secure Boot State: Unsupported;

    Cisco Systems VPN Client Version 5.0.07.0290

    The fun parts were a weird error trying to install the Citrix DNE update. Something along the lines of your account has too many credentials to install this app! I took this to possibly mean I couldn’t install it because my account is set up to login via a domain. For some reason I thought I’d push on and after installing the Dell-branded SonicWall Global VPN Client Installer.

    Then I got a message saying this version of the Cisco VPN Client couldn’t be installed on Windows 10. No suggestion of compatibility modes or anything. Turns out all I had to do was run the msi version of the installer hidden in the vpnclient*.exe which is just a WinZip archive that can easily be extracted. The initial error message was upon trying the vpnclient_setup.exe rather than vpnclient_setup.msi

    FWIW vpnclient_setup.exe worked fine on a different laptop running Windows 8.1

    Also, when installing on Windows 8.1, I didn’t need to edit the DisplayName in the registry. It was already named correctly.

  10. Carol Merriman says:

    Thanks – enjoy the drink – you definitely earned it! Just did the reinstall and registry changes after the Win10 Anniversary upgrade (Problem 4) and it works fine.

  11. ihrg says:

    Great one… 6 months ago already followed this tutorial for “Windows 10 Home”, but this morning windows updated and automatically removed my cisco vpn client… so I followed those steps again (without step 1 and step 3) and everything works perfectly. so thanks a lot

  12. MaGaO says:

    It seems this will not work any more one Windows 10 after the latest update. It specifically provides a warning about the Cisco VPN being removed because it is no longer compatible. It looks as if it doesn’t even allow for uninstalling it.

  13. ma says:

    After the latest Windows 10 update (early September 2016) the above steps don’t seem to work. I have tried it twice but still getting error 412. Any suggestions?

  14. Pavel says:

    Windows 10 x64 Service Pack (Sept. 2016)
    this worked for me: in Programs and functions select “Cisco Systems VPN Client” and select “repair” installation. Then Step 5 – Make changes in registry.

  15. JPen says:

    Many thanks for sharing this.

  16. titon says:

    not working

    still got the 442 message

  17. Nicit says:

    Thanks a lot!

  18. Gabs says:

    Hola!!
    Muchas gracias por tu aportación, me funciono excelente.
    Saludos =D

  19. Anurag says:

    I followed the steps and I am able to connect to VPN. But once connected, I cannot ping any machines on the remote network. Telnet/Ping does not work. Please help. I have also set the Network Interface Metric as described in this article.

  20. Haden says:

    If you experience slow DNS resolution then go to http://www.avast.com/faq.php?article=AVKB233 and follow the steps at the heading ‘Use previous versions of Avast Antivirus or standalone SecureLine VPN’.
    This will disable the Win10 specific issue around DNS resolution

  21. Chris says:

    Thanks for this well put together article!

    I was troubleshooting a user’s workstation recently upgraded to Windows 10 with the Cisco VPN Client producing an Error 56 and crashing before even starting.

    Followed the steps as prescribed and it’s now working smoothly on a Windows 10 machine!

  22. Missy says:

    Awesome instructions! Had a new laptop with windows 10 pro and will be onsite tomorrow at a client using this. So thanks so much! Would have sucked to have to carry new and old laptops just because windows is stupid…

  23. Felipe says:

    Can’t use paypal. Would definitely buy you a drink but I can’t use that payment type in my country.

    Any other options?

    Really helpful guide! kudos to you!

  24. Santana says:

    Thanks, working fine with Win10-1511 32bit! (March 2016 ISO)
    1) Sonic VPN
    2) Cisco VPN
    3) Registry change

    FYI: late(r)(st) VPN Software is e.g. available here: http:”help.mysonicwall.com/Applications/vpnclient

    Cisco VPN software: https://helpdesk.ugent.be/vpn/en/akkoord.php

  25. Remco says:

    Hi,
    Thank you, vpn works fine, i can access the corporate network.
    I have 1 problem: i can’t access internet anymore when connected via vpn.
    i tried to change the metric, but that didn’t work.
    Any idea what i can do?
    thanks in advance
    remco

    • phon says:

      Same as Remco. However, I discovered I can use Chrome, Outlook, and Skype for Business on the VPN, but Edge and all my Office apps show no internet connection. Any ideas?

  26. Neha says:

    I have Windows 8.1 x64
    Cisco VPN client: 5.0.07.0240
    Error message:
    Secure VPN connection Terminated Locally by client
    Reason 412: The remote peer is no longer responding
    Connection terminated on:Mar 13,2016 20:55:30 Duration:0 Day(s), 00:00:00

    Fixes that I have already tried out:
    1. I have gone to services> Disabled ICS
    2. Have tried to connect after turning OFF the windows firewall and removing the antivirus software completely
    3. Have tried to connect after plugging in the LAN cable directly instead of using WI-FI.
    4. Have edited the .pcf file and added ForceKeepAlive=1
    5. Have changed the DisplayName in registry key in CVirtA
    6. Have tried to connect with other people’s username and password, who can connect successfully through their laptops

    In all above cases, the same error with Reason 412 is encountered.

    Can someone please help with the same?

  27. Michael Fontana says:

    Yet another reason why Microsoft SUCKS!!! In yet another multi-billion dollar software expression of vanity, they’ve produced yet another OS that highlights and touts their own products at the expense of end user productivity. The world does not revolve around Microsoft! Windows should be a tool for end users, not their main purpose. To prevent a standard (albeit older) piece of software from functioning ought to have been a deal-killer. My version of Windows 10 was installed WITHOUT MY APPROVAL. They kept asking, I kept saying no, so they finally asked me to stop them, then installed it as an update. Thoroughly frustrated, now going back to my Mac with a Windows 7 VM. Hah!!!

  28. Rodolfo Monge says:

    Works for me.

    OS: Microsoft Windows [Versión 10.0.10240]

    1. Download the package “Win10 All-in-1”
    2. Uninstall all vpn clients (Cisco and Sonic). reboot
    3. Run infix.exe. reboot
    4. Install Sonic. reboot
    5. Install Cisco. reboot
    6. Registry changes on HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CVirtA
    7. reboot

    Thanks a lot for your post.

  29. J says:

    I was hit with Error 412: Tried all solutions with no joy. Finally had a solution after enabling the TCP/UDP port in the router.
    In my case: http://www.netcommwireless.com/sm/common-questions/nb6/vpn-client-issue

  30. S says:

    Dear people,

    The following error is shown to me, after following all the steps correctly: “Reason 413 User authentication failed.” An error I’ve never had before updating to windows 10. Anyone some advice?

    Thanks.

  31. mihafiz says:

    Thanks a lot. It worked on two windows 10 machines.

  32. Francisco says:

    I’m still getting the error 440 or 443 (failed to enable adapter). I’m on windows 8.1 🙁

  33. Suzanne says:

    Worked for me on Windows 10 build 10240 on a new laptop. I followed the instructions exactly as written and used the software download links provided. I also re-enabled Secure Boot when I was done.

  34. […] My setup is mostly identical to what I had in previous Windows versions. But there is one important difference related to CiscoVPN. It doesn’t work in 10 out of the box so I followed this guide: http://www.gleescape.com/posts/2917. […]

  35. Rob says:

    Note: The latest Sonic VPN (4.9.9.1016) does *not* seem to work in the recipe but <= 4.9.4.0306 does. I continued getting the 443 error until I uninstalled everything and reinstalled the earlier version – luckily I still had a copy.

    • BrainImplant says:

      Any ideas if a recent Windows 10 update prevented this guide from working again? I used this previously to get a Cisco VPN client running, but either Windows is using another method to prevent msi’s from running…or something…will check again tomorrow.

  36. Thieums says:

    on win 10 64bits, worked after last SP.
    You have to uninstall Cisco VpnClient + Sonicwall Global VPN Client, then reinstall SW Global Vpn then Cisco VPN client 5.0.07.0290 (can’t install 5.0.07.0440)

  37. Mohammed Anees says:

    Thanks for you’re valuable post its working with internal LAN. but not with External network i mean to say when am connecting with Mobile networks & External network it doesn’t work please help me to resolve this issue. Awaiting for your reply

  38. John says:

    Thanks a lot, it was the solution for me.
    Gr John

  39. […] My setup is mostly identical to what I had in previous Windows versions. But there is one important difference related to CiscoVPN. It doesn’t work in 10 out of the box so I followed this guide: http://www.gleescape.com/posts/2917. […]

  40. […] My setup is mostly identical to what I had in previous Windows versions. But there is one important difference related to CiscoVPN. It doesn’t work in 10 out of the box so I followed this guide: http://www.gleescape.com/posts/2917. […]

  41. Bjoern says:

    [Windows 10]

    Does not work for me.
    Did exactly what was written here, but still get the error 442.

  42. Daniel says:

    Hi!
    I’m on Windows 10, build 10240 (totally fresh, clean install, after format).
    I have successfully made steps 1,2,3 (with additional steps) but I’ve got problem on 4th step.
    I’m installing 64bit version of Cisco VPN Client 5.0.07.0440 (5.0.07.0290 tried also) with running msi files (with and without compatibility mode) and I;m still getting error 1720 before the network components are going to be registered.
    “Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.”
    “Installation ended prematurely od an error”.

    I notice that after searching about error 1720, I’ve tried several installers from few sources in case of damaged files.

    Help, please 🙂

  43. Adam says:

    Hi, Has anyone tested this specifically connecting with a 3g/4g SIM ?
    We have got Windows 8.1 and 10 working on a straightforward Wireless connection but it fails on 3G/4G SIM with “Secure VPN Connection terminated by the Client. Reason 412: The remote peer is not responding”

    Many thanks.

  44. Khaled Warshal says:

    Thank you so much, it works well. Thanks again.

  45. Peter Forbes says:

    I have used this before the update 4 of windows 10 and had to use it again after the service pack. Both times I got there in the end. Thanks for the help and enjoy your drink.

  46. Tabe says:

    This worked like a charm for me! Thanks a lot!

  47. mauro says:

    thank you work perfectly! windows 10 build 10586.36

  48. Paul says:

    Thanks so much for putting together this helpful guide! My company hasn’t upgraded our VPN software yet, and I was unable to connect on my newer Windows 10 laptops. Now I can finally do work! By the way, I followed the instructions and everything worked perfectly! …that is, until Windows 10 updated. Then the VPN client stopped working again. But no worries, I uninstalled everything and followed the instructions again, to the letter, and I’m happy to say that everything is working again! …at least, until the next Windows 10 update, maybe. 🙂

  49. Jessica says:

    Thank you, this worked great on Windows 10!! 🙂

    Afterwards, I was able to re-enable secure boot and the VPN still works.

  50. Vijeesh says:

    For new Windows 10 update, no need to re-install the VPN client, just repair it through control panel and update the registry step. It worked fine for me.

  51. Anderson Garou says:

    Work greatly with windows 10

  52. Paul says:

    I have tried all the steps on this site and on my Windows 10 desktop I still get the 433 error when trying to connect. Are there any other suggestions?

  53. Alan says:

    北京用户发来贺电!Win10 64位Cisco客户端已经可用。
    谢谢作者!

  54. Chris says:

    Thought I would chime in here as this article was extremely helpful. All I had to do was install Sonicwall, install Cisco CPN client, and update the registry key. Also I have had much better luck using version 5.0.0.7.0440 of the vpn client. With .0290 I was getting DNS issues on certain networks (Fios) but not on others. I also had everything working on my surface pro 4 before I ran all my updates (stupid). I updated to build 1511 and when I logged back in it automatically started going through the vpn installer again. Go to use it and it is broken, Failed to enable Virtual Adapter. OK so let me go update the registry. The CVirtA reg key was nowhere to be found! So I reset network settings as it says above and no luck. I removed the Cisco VPN client, rebooted, re-installed it, and voilla the registry key was back. Cleaned up the registry Displayname and everything is working properly now.

  55. Marc says:

    After Windows 10 Service Pack (Problem 4), i uninstalled the VPN client , did the procedure again (with all reboot) and all is ok now. Thanks a lot !

  56. Raquib says:

    It was working fine for me before but with the update of Windows 10, I am not able to install the Cisco VPN client. Its error out saying: Error 1723 There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vender.

    Please update if any one having a solution for this.

  57. Joe says:

    Hi. I had problem with instaling cisco VPN but this solved it. But new problem emerged. When i try to connect to my server, it does nothing. It try to connect but after few seconds(2-3)it goes back to not connected without error. I have righ IP adress and also right name and password. what could be wrong?

    • L G says:

      Hi, I followed up your procedure for win10 and got “error56: The Cisco Systems, Inc. VPN Service has not been started. Please start this service and try again.” When I tried to start this service, It was automatically stopped.

      • Henker says:

        The important part is to disable the “ICS service” and start the Cisco VPN service

        – just connected the first time after installing Windows 10.

      • Lene H says:

        Win10 automatically blocks the Cisco App, as they say ‘It could lead to loss of data’. It wil also block the re-install of the app. 🙁

  58. will k says:

    Perfect. Saved me £80 from buying NCP client.

  59. Andrik says:

    Thanks for Kazakhstan =).

  60. John says:

    Just a warning, it looks like the Windows 10 SP released yesterday breaks this. It removes the VPN client after reboot and says it’s no longer compatible. I haven’t tried to go through these steps again yet, however.

    • John says:

      FYI, I was able to get it going again by uninstalling the rest of what the update didn’t remove, reinstalling the 5.0.0.7 client and then doing the reg update for the 442 error. I also had to reset my DNS preference in the virtual adatper settings. Hope this helps someone!

      • Ed says:

        Same for me, the Win 10 update removed the client, or at least part of it. I even got a Win10 notification on this. I went into “Programs and Features”, and did the uninstall, which went as normal. I reinstalled the VPN Client, did the registry fix, and I was good to go. Thanks John for sharing. I didn’t need to the DNS reset though, but that was my experience.

      • jim says:

        i couldn’t get it to work at all..it would say attempting to connect, then drop the connection.

      • jimf says:

        i followed it exactly and it worked perfectly, forget my previous comment about not working…i must have missed a reboot somewhere 🙂

      • emeric says:

        I confirm. I uninstalled,did the procedure again and all is ok now.

      • mlomi says:

        Win 7 – clean install 10 SP -1. Dell VPN client,2.reboot, 3.install 5.0.0.7 .. to ProgramFIles (64 bit folder) , update for registry (Cisco VPN Client for 64 bit Windows)4. reboot — than worked OK

    • Mike Irick says:

      Dittoes here with the Windows update. They must have blacklisted the installer somehow, because you cannot run the installer in any level of compatibility mode. Once again, a perfectly sound pc transmogrified into a useless brick. Anyone come up yet with a workaround? I refuse to use the other Cisco client, because it turned my laptop’s network stack into an indescribable mess, and I had a horrible time of getting rid of it. Plus it flat out didn’t work right anyway. Help? M

  61. Preexo says:

    The latest windows update Windows 10 Pro, version 1511, 10586 just removed the cisco vpn client automatically from my system with the words: “this app can’t run on your pc”. Wtf? Anyone having the same problem? How to solve this?

    • Klaas says:

      had the same problem, I had to again change de registry entry, reboot, and reinstall the vpn, reboot. Import the connection file. after that it was working as before.

  62. Cobalt says:

    Mannnnn!!!! Thanks so muchhhhh!!!! You save my life 😀 God bleeed you my friend, u’re the guy!

  63. Batuhan says:

    You are awesome !!!!
    Thanks a lot. Thanks thanks thanks a lot lot lot 🙂

    God bless you. It worked!

  64. Leandro Silva says:

    amazing… thanks for the tips… it works perfectly for Windows 10

  65. Sandi de la Rosa says:

    Windows10 Pro 64Bit Worked Perfectly,Many Thanks From Indonesia…

  66. gabriele banzi says:

    Perfect!!!

  67. gabriele banzi says:

    Well done, perfectly working !!!!

  68. Vuong says:

    Nice IT cheat. My Windows 10 pro x64 works perfectly ! Thanks from Vietnam.

  69. Dogu says:

    Thanks from Turkey.

  70. kosbou says:

    Thanks for the great guide! It worked like a charm on my Win 10 laptop.

  71. Erwin says:

    Worked perfect for me on Windows 10. I’m testing Windows 10 and this solves another problem for me.

  72. Ronald says:

    Thanks a lot! I’m no Pro and it worked out;-)
    Windows10 with Cisco VPN. Greetings from Holland

  73. XPort says:

    Some things are simply weird and won’t do what’s promised, no matter how hard you try – so countless thanks for this one, it’s working great after all!

  74. raja says:

    Thanks a lot, it worked for me.

  75. Ben says:

    Followed steps for Windows 10 and worked perfectly. Thanks so much!

  76. KK says:

    Many thanks! A pain to do with all the reboots but well worth it in the end. I used this process on 2 Win10 machines and my VPN is up and running well!

  77. Francesca says:

    When I try to install Cisco client I have the error 1723. What I can do?
    Thanks

  78. Ankur Prakash says:

    I tried step by step procedure, but still I face issue of reason 442 Failed to enable virtual adapter
    VPN version: 5.0.07.0290

    • XPort says:

      Additionally after the complete cleanout of DNE and VPN, try to download and install latest Win10 drivers for your network adapter before starting over.

  79. Tom says:

    I can not install Citrix DNE fix because of error:

    “Unable to manage network component. The condition can be transient. If it persists, it maybe because you are a member of the Network Configuration Operators group on this computer. Members of this groupo cannot install network filter driver. More at https://support.microsoft.com/kb/975608/de
    The linked kb entry is useless in this case, I can not figure out how can install package.

    I am a local administrator, no membership in other groups, Win 10 64 bit, clean install.

    Any ideas what to do?

  80. oRb says:

    Hi, MAN.
    I just want to tell you BIG BIG THANKS for this manual.
    on win 10 all working great.

  81. IT Manager says:

    I want to thank you for this posting. Your steps worked just as described. I had to go through extra steps to make sure my laptop was clear and clean of any previous attempts at installing VPN clients and fixes that didn’t work. Reading some of the postings here, I’d suggest they focus on cleaning up their computers first before attempting your installation steps. And use the 5.0.7.0290 download version instead of the 5.0.7.0440 that I had working on Windows 8. I really like Windows 10 so far but I couldn’t give up my VPN client. You really helped my stress level. Much appreciated.

  82. nuri says:

    installed softwares then fixed register then worked perfectly thank you all.

  83. Alex says:

    It simply works! Thanks!

  84. Christian says:

    Thank you 🙂

  85. HansvE says:

    Thank you! Now VPN Client works fine on Windows 10×64.

  86. Lolo says:

    PERFECT!!!!!!!!!!!!!!!!!!!
    Great job

  87. Victor says:

    It worked perfectly.
    At first I couldn’t run Cisco VPN installer, even the MSI. But then I repeated everything from the start. Possible problems were
    – I did not uninstall previous version
    – I had non-latin characters in path to installer. I moved installation directory to c:\

  88. Mark Hoepelman says:

    can the sonicwall software be uninstalled after successful installation of cisco vpn client? or will that hose the install of cisco vpn client

  89. Sulav Rupakheti says:

    Worked great! Can’t thank you enough!

  90. bshiro says:

    Gleeful – I have been looking for this ever since I did the upgrade to Windows 10! Worked without going to the additional troubleshooting. AWESOME! Enjoy the drink! You deserve it.

  91. Pragash says:

    Thank you so much…You saved my time.. 🙂 Cheers (y)

  92. Tibor from Hungary says:

    Hi everybody,
    First of all, excuse for my poor English.
    I install a virgin win10, and the CiscoVPN not work.
    I try the steps related in the post description, but no successes.
    What I do to work?
    I install the CiscoVPN on a PC whit older windows os (XP, 7, etc).
    I search in the program files folder, the saved cisco vpn profile file.
    For example:
    C:\Program File (x86)\Cisco System\VPN Client\Profile\….(filename).pcf
    I copy this file on a pendrive.
    On my pc, I overwrite this file whit the original .pcf file.
    No need to reboot or anything else, just try to connect.
    I know that is not a normal solution, but it work perfect.

    Salutation to the microsoft team.

  93. Bhushan tuli says:

    Thanks…. It worked on my win 10 machine…

  94. JuanesCa says:

    It works only after the first reboot on windows 10!. Then the 442 error. So i have to do all the procedure above again and it works only if i do not reboot my PC. Any ideas?

    • Petr Urban says:

      Have you cleaned the registry key? I had the same issue but forget to clean the registry key, after cleaning it, it worked.

  95. Rickard says:

    Thanks!! Got Cisco VPN client 5.0.07.0290 working on Win 10. After connecting to a VPN network I had still some dns problem that made me unable to connect to the desired websites/application. Don’t know if this was the solution but I changed and started running VPN Client in Win7 compability mode. After that… success!

  96. Michael says:

    Worked Perfectly following the plan!

  97. Badr says:

    Brilliant!! Worked on windows 10
    Bought u a drink and u deserve it bro 😉

  98. Ivan says:

    Thank you! It works on Windows 10 Pro just great, following step by step.

  99. Joe says:

    Has anyone tried to run the installer in compatibility mode with Windows7 Compatibility?
    That is what I doid On the *.1 machines when it would not install and it worked like a charm.then run the VPNclient EXE in Comp mode with windows 7

  100. Sokaina says:

    It work well.. thanks for the post

  101. Shri Ananda says:

    Cisco VPN client now works on my W10 laptop that I have allocated specifically for Customer connectivity. Many thanks, made a donation – enjoy the drink:).

  102. Thibs [FR] says:

    It works for me Win 10 x64. Thanks a lot.

  103. Bogdan says:

    Its working. Thx for post.

  104. Michael Wolfstone says:

    Why is this screen protected so I cannot print the instructions? It is very difficult this way.

  105. Infinit says:

    It Works now, thank you very much. 😉

  106. Ryan says:

    This fix worked for me but for some reason my connection was so slow as to be unusable. I uninstalled everything, rolled back, re-upgraded and tried again and ended up with the same issue: technically it works, but it is unusable. 🙁

  107. HardDrive says:

    I have done this on 6 Dell PC’s with total success, Thank You.
    I am trying to do it on my Dell Precision M6400 laptop with zero success. I continue to get …
    Error 56: The Cisco Systems, Inc. VPN Service has not been started.

  108. Aiakos says:

    Thank you so much! for this post….
    Finally, I made to work my Cisco VPN Client by doing this:

    1. On Windows 10, I’ve uninstalled DNE and Cisco, and reboot.
    2. Then, I’ve applied WinFix.exe, and reboot.
    3. I’ve installed the Sonic VPN Client and reboot.
    4. I’ve installed the Cisco VPN Client, and reboot.
    5. I’ve modified the Registry, according to the point 5.
    6. And, Voilá!!!… It’s working!!!

    Thanks dude!

  109. Sergi says:

    Thanks from Spain!!! 🙂

  110. Scott says:

    Verified today. Using the most recent updates of Windows 10 Home and this works. Thanks for the great fix!

  111. Abheesh says:

    Thanks. Its working in win 10

  112. Luqman says:

    Thanks it is working with me on windows 10

  113. mik says:

    I’m really glad that it works for Windows 10. Well done! 🙂

  114. Toon says:

    I have followed all the steps in the guide, but when I come on step 4, I get error message that windows 10 doesn’t support Cisco…

  115. joseph says:

    work for me on first attempt windows 8.1

  116. Justin Time says:

    Great work! this worked on win 10 machine for me and has saved me many hours of frustration.

  117. Chrispus says:

    The procedure works perfectly for Windows 10 x32 except you forgot to mention to enable Cisco Systems VPN Client in Device Manager after Regedit display name change . I also upgraded my cisco VPN client from version 5.0.07.0290 to 5.0.07.0410. Works Super. 🙂

  118. Bazup says:

    Thanks! It works like a charm on Windows 10 x64 Enterprise

  119. Marco says:

    Was almost crying while preparing the laptop case, then Google got me here. Brilliant! Working 100%
    Thanks a lot. I owe you a bottle of Italian wine.

  120. Hugo Carrillo says:

    It worked perfectly for me. Thank you very much!

  121. Patrick The Hague says:

    Unfortunately in spite of numerous other succesful users the steps don’t do the trick for my PC.
    First of all I need to install DNE Fix BEFORE the VPN agent installation instead of after, or else the “error 27850” will appear in the installation process of VPN Agent.
    Installing first the DNE Fix will solve this issue and the VPN Agent (version 5.07.0440 or version 5.07.0290) will install.
    However, regardless whether I use version 5.07.0440 or 5.07.0290 on connecting it takes 20 seconds and the message ‘error 412, remote peer is not responding’ appears.
    My firewall I already disactivated.
    I tried connection from another PC (Windows 7) and there it makes swiftly the connection.
    My PC that can’t make the connection has Windows 10 64-bit, any idea what the problem is?
    Reinstalling Windows is quite a headache or doesn’t that even have anything to do with it?

  122. Patrick The Hague says:

    I followed the steps and have been able to install VPN Agent 5.07.0440 but the error 412 ‘remote peer not responding’ persists. Is it essential NOT to use any other VPN Agent version?

  123. Harlock says:

    Thank’s i follow the steps for w 10 users and cisco client run perfectly i think the sytem reboot is necesary as many times as indicated in the instructions

  124. Piyush says:

    worked on Windows 10. You made my life easy !! thank you so much

  125. Peter says:

    thanks from Germany, Worked on win 10!

  126. Gal says:

    TNX!
    ERROR 412 fixed only after step 5 (reg edit)
    If cannot edit … Make sure you open the REGEDIT file as ADMIN

  127. Robert says:

    I tried everything, but I am still stuck on Reason 442. Running latest Cisco VPN client 64-bit and Windows 10.
    Any other ideas?

  128. Xiola69 says:

    Thank you so much for this great guide, this has helped me tremendously!!!

    I ended up having to do pretty much everything, step by step as what was laid out in this guide after upgrading my main Windows 8.1 laptop on a Dell E7440.

    I was first getting a VPN error 4333, and was able to resolve by following (step by step) the “additiona Steps for Widnows 10 Users” section.

    Then when dns resolution was still failing, and the normal binding order fix I am used to did not resolve, I followed the “Troubleshooting Section (Especially Windows 10 users), and was able to successfully get name resolution working again!!

    This ended up taking me several hours to resolve, even with this great guide (That seemed to update when I needed it). I don’t know how I am going to upgrade 160+ laptops (mostly in remote locations) to get our hardware registered/activated to use for Win 10.

    Its very important to reboot between steps even if not prompted on some computers (That were upgraded with the cisco vpn client installed), or it will not work! This really adds up the time even on ssd drives.

    Thanks to Microsoft for the grueling process of having to upgrade with no other free (as advertised) options to activate with a clean install. You must upgrade your computer in the next year to qualify for the free upgrade.

  129. derek says:

    at step i in the win10 only section. You now need to go to C:\users\%USERNAME%\AppData\Local\Temp and rename vpnclient_setup.msi to doit.msi (or any other name) and run it. Because windows will give you a “This app is not compatible”-style message when you try to run the installer.
    For what it’s worth, I never had a problem on win 8.1 with it.

  130. Satya says:

    You are my Hero !! worked like a charm, able to connect now on windows 10 Pro, Saves lots of time..

    Thank you very very much….

    -Satya

  131. Ian says:

    Perfect. Fixed all of my issues with Client version 5.0.07.0440 on windows 10 Pro x64. Much appreciated 🙂

  132. Lars Geisler says:

    Windows 10 –
    Got error 427 “Unknown error Occured at Peer” at login- the Soni VPN software solved this! So mthe additional steps for windows 10 solves both 427 as well as 433!

  133. J says:

    Just a warning to anyone still receiving preview builds, 10525, which was released today, automatically uninstalls Cisco VPN and will not let you reinstall it.

  134. Ararat says:

    Thanks a lot for great work, my problem with Windows 10 is solved. Bravo!

  135. Bikramjit says:

    Hi,

    I tried every step given there. And I am able to install VPN on windows 10 now. When I connect, it shows me connected but I am not able to open anything on VPN (which was working on windows 7). I tried steps to change IVP4 settings as well, but all failed.
    Please help me over here now.

  136. Sundar says:

    Mine is Win10. I am getting “Unable to manage networking component. Operating system corruption my be preventing installation” error while installing Sonic VPN (Step G.)

    Please help

  137. Lee Stafford says:

    I had to enable compatibility mode for Windows 7 on the actual Cisco VPN app to avoid 413 errors (or run it as Administrator every time). The comp mode for Win7 seems a lot easier to manage imho.

  138. Robert says:

    Ive managed to get everything installed and it connects. I can ping devices on my VPN connected network, however i have no internet access

    Ive tried setting the metrics to no avail.

  139. Nilesh D says:

    Hi,

    I had working VPN on Win 8.1. After upgrading to Win 10, it now gives me ‘Error 56: The Cisco systems VPN client has not been started. Please start this service and try again’. I can’t seem to find this service at services.msc. I can’t even uninstall the client as it doesn’t show up under installed programs!

    Please help?

    Thanks
    Nilesh

  140. suchabar says:

    Thanks a lot!!!

  141. navyseal says:

    I followed the steps on Windows 10 32 & 64 it works!

    Thanks

  142. Marcelo says:

    Thanks! Works perfectly.
    I’m using Cisco VPN Client version 5.0.07.0440

  143. Akk says:

    thanks a lot for this awesome tutorial.

    After upgrading to windows 10 from 7, when I open cisco vpn client it said uncompatible. Even trying to uninstall and reinstall from msi file, didn’t work. msi installer would say uncompatible with this windows.

    Following steps from this tutorial helped me to fix the issue with no hassles.

    thanks again.

  144. Pedro Mendoza says:

    This really work for Windows 10!!!! thanks a lot

  145. robert says:

    Worked like a charm on both 32 and 64 bit machines!

    One minor suggestion for the instructions, in step 3, add “and run” to “Install Winfix.exe” just for clarity.

    Drinks are on the way.

  146. HP Niederkofler says:

    The steps for Windows 10 worked perfectly for me, thank you. But after installing the Sonic VPN software I get another problem: for some of my mailboxes I’m not able to receive incoming mail anymore (POP3), Thunderbird says “Unknown Command: USER”. The rest of the mailboxes work normally.

  147. Bob says:

    Awesome, this worked great. Been trying to get this to work for months.

  148. Bert says:

    Thank you very much. It works great on the latest built of Windows 10
    Now that it’s working on my test computer, I will be able to install Windows 10 on my work laptop.
    As a side note, the first time that I upgraded from Windows 8.1 to 10, I couldn’t connect to any network (wired or wireless). I reverted to 8.1, removed Cisco VPN and was able to upgrade to 10 without any problems.
    The only component missing was Cisco VPN.

  149. algese says:

    Hi,

    Thank You for a guide, but…
    The following problem persist:
    Secure VPN Connection terminated locally by the Client.
    Reason 412: The remote peer is no longer responding.

    Windows 10 Pro, x64 upgraded from Windows 7 Pro, x64.
    Cisco VPN Client v. 5.0.07.0440 for x64.
    Sonic VPN Client for x64 is installed.
    CVirtA entry in registry is corrected.

    Before upgrade to Win 10 I deinstall Cisco client and run winfix. Any ideas how to resolve the case?

    • Pedro Mendoza says:

      I have same problem… but after use cisco ver 5.0.07.0290 instead 5.0.07.0440 works perfect!!!!

      • algese says:

        Thank You for Your reply. Yesterday I tried to upgrade from W7 to W10 once again and install the cisco client ver. 5.0.07.0290. Unfortunatly without success – The same error – 412.

      • Gal says:

        Did you apply step 5 (REGEDIT) ?
        I get over ERROR 412 just after step 5

    • GatorBait1996 says:

      I had problems as well. I decided to wipe my laptop clean and start over with a fresh install of Win 10. I use multiple VPN clients for work so maybe one was interfering. I made a bootable USB drive and reinstalled Win 10. I followed the steps above and Cisco VPN works great. I also use SonicWALL VPN that is installed in step (F) + (G), also tested that connection and it works great.

      I used the files provided above.
      Sonic 64bit (4.9.0.1202)
      Cisco 64bit (5.0.07.029)

      I know wiping clean the OS and starting over can be a pain but it worked for me. Just a suggestion.

  150. Junior says:

    Gentleman,
    I’m in debt with you! Thanks so much for this awesome work! My colleagues and me, we’re so grateful!

  151. Loic says:

    Génial, ca marche. Pour moi upgrade de W7>W10 sur hp elitebook. Suivi consigne en bleu + modif regedit.
    Merci beaucoup !!!!

    Great job & very good instructions. Many Thks

  152. Fran says:

    Just wanted to say thanks! I installed Windows 10 a couple of months ago and uninstalled it because there was no way my Cisco VPN was working.
    This evening I found your post, upgraded my Windows 8.1 to Windows 10, followed all your steps… and now my Cisco VPN connection is working under Windows 10 like a charm!
    Thank you very, very, very much for such valuable tips.
    BTW, I’m using Windows 10 Pro final x64.

  153. […] 5 Steps to make Cisco VPN work in Windows 10 […]

  154. Oscar says:

    No other site said to do the winfix.exe for Windows 10. Doing this first and rebooting each time I did anything fixed it for me. Thanks for the awesome instructions!

  155. Dave says:

    Worked for me too, only I installed the 5.0.07.0410 client using the msi. I was an upgrade to windows 10 from 7 (32 bit dell laptop)

  156. Paul says:

    Works like a charm !
    Thanks

  157. GESC says:

    I have w10 and i followed the blue instructions, i ran the winfix and then tried to install sonicvpn but it sends me and error of “operation system corruption” and stop the installation, any suggestions?

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Hi, you need to follow from Step 1 onwards, not just the Windows 10 steps alone. Pls read the instructions carefully.
      Also, you need to install 32-bit /64-bit according to your system type. They must match.

      If the problem still persists, try the following:
      1. Go to the registry i.e Start > Run > type in regedit.
      2. Go to ‘HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network\MaxNumFilters’
      3. If the value is showing as 8, set it to 14.
      4. Reboot and retry the installation.
      Hope this helps.

  158. Emeric Simon says:

    HURRRRAAAAYYYY!!!
    You’re a genious!!!
    Upgrade from Win 7 to 1o, followed up your instructions and is working perfect! Thank you!
    Greatings from Romania!

  159. […] on windows 7 simply because Cisco VPN client dont work properly on Windows 8 and 10 properly. 5 Steps to make Cisco VPN Client work in Windows 8 and 10 […]

  160. Smibo says:

    Following these steps worked flawlessly here; installed 64bit Cisco VPN Client 5.0.07.0440 on Windows 10 Home, and everything works! Many thanks!

  161. SA says:

    Worked for me thanks

  162. Hector says:

    Thank you man, you did my day and save me a lot a pain and wok. A big hug from Venezuela. God bless you!

  163. Thanks for the tip, works fine on my system.

  164. Chris says:

    THANK YOU!!!

    After going through these steps on Windows 10 I got it to work but ran into a new problem: my DNS wasn’t being passed to my corporate server! I could ping IP addresses but not resolve names on my corporate network.

    The Fix: Set the IPv4 interface metric for the Cisco VPN to 1, set the IPv4 interface metric for my local area connection to 50. This put priority on my Cisco VPN connection over the local area connection (when connected) and pushed my DNS requests to my corporate servers!

    • John says:

      Would you care to elaborate on the steps you took to do this? I am having the same DNS issue. Would be greatly appreciated! Thanks in advance

      • Chris says:

        Go to your network adapters in Control Panel. Right-click on the Cisco Systems VPN adapter, make sure Internet Protocol Version 6 is unchecked, click on Internet Protocol Version 4 and go to Properties. Click Advanced. Uncheck Automatic Metric. Set the metric to 1. Ok, Ok, Close. Do the exact same thing for your local area connection (wired or wireless) but set the metric to something much higher, like 50.

      • John says:

        Dude.. seriously, thank you so much.. works like a dream! I’ve been modifying my local host file like crazy to keep up with work servers lol. Have a good one man and thanks again!!

      • Chris says:

        Sorry, my second sentence should be right-click on the Cisco Systems VPN adapter and go to Properties.

  165. jb says:

    This worked great on windows 10. Thanks!!!!

  166. Abdul Rasheed says:

    Thanks a lot. Cisco VPN Client works after installing Sonic VPN client and Registry edit.

  167. Tony says:

    I get Reason 427 with WIN 10 – any advice is welcomed.

  168. Luis says:

    Just wanted to thank you for the write up. You allowed me to work from home again!

  169. vidyut sharma says:

    I am able to connect VPN & my company intranet, but now I am not able to connect to internet. I am using the same proxy server as it was in windows 7 Pro.
    Does any one facing the similar issue? Any suggestions or solution.

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Hi, you can try the DNS fix described in Problem 1 under the Troubleshooting Section, as your proxy server is likely to have a DNS name e.g. proxy.company.com:8080

  170. Phil Raymond says:

    This was close but still ended with 442 error. Found a fix on an thread – disable ICS service. I did that before each step, reboot after each and that did it. Works now. thanks to all

  171. Azhar Khan says:

    Thanks a ton bro!

    You really saved the world…

    Cheers! 🙂

  172. Monojit says:

    Reason 412: the remote pair is no longer responding

    This meggeane comes after few mins

  173. Peter says:

    It worked after a couple hours of playing with it, thank you! I did run in to a connection error when trying to connect which was easily fixed. “Reason 442 – failed to enable virtual adaptor”. Just youtube a video on fixing this in regedit

  174. Marc says:

    I have upgraded to Windows 10 professional from 7 Pro (this is not a clean install).
    I did nit follow Step 1 (it was not necessary for me to deal with the bios).
    This is what it works for me:
    1) Uninstall any Cisco VPN from previous attempts and reboot.
    2) Uninstall the DNEUpdtae and reboot (and so on with the Sonic VPN).
    3) Install the Winfix utility and reboot
    4) Install the Snoic VPN and reboot.
    5) Install the Cisco VPN and reboot.
    6) Modify the registry as indicated for 64-bit.
    and reboot.
    7) Finally logged in to VPN and secure internal folders! Thanks so much!

  175. Peter Gram says:

    Although my upgrade from W7 to W10 took several hours this fix took only 10-15 minuts and its works perfectly. I suggest you may add “only if applicable” to step 1.

  176. Mike says:

    When I try to install the VPN part (vpnclient_setup.exe) i only get “this app cant run on your pc” Windows 10 in x64 and im using the x64 version.
    Whats going wrong?

  177. Justin says:

    It worked! Thanks!!!

  178. Joro says:

    Hi, I’ve followed the steps for Windows 10. I was able to install the client, configure the profile with the correct certificate, but after entering the password the connection is aborted with reason 425 (something like connection refused by administrator). I’ m sure that this is connected with windows 10 issue, because there wasn’t problem on Windows 7.
    Any help will be appreciated.
    Thank you in advance.

  179. Dovad Diverski says:

    I was not able to get winfix to run on Windows 10 Enterprise X64

  180. Silvio says:

    Work for me at a clean Windows10 instalation.

    Thanks

  181. Maxitize says:

    Thanks a lot man ! It works perfectly on Windows 10 MSDN version x64 ! big thanks

  182. Arun says:

    I have done a clean format and install of Windows 10 Pro .
    I installed Sonic VPN and then the Cisco VPN version 5.0.07.0290 .Renamed the HKLM keys as suggested
    Am now able to connect to Cisco VPN however on connecting to the VPN the Wifi network is disabled .
    Pls help .

  183. Azhur says:

    First of all BIG THANKS for the tips.

    I`ve spent about 6 hours trying to fix Cisco VPN Client in Windows 10 even with this instructions.

    After all I got it working.

    One more thing… After getting things done, check out Device Manager. There should be only ONE “Cisco Systems VPN….” like on this screenshot – http://i.imgur.com/cJfD1G2.png

    I`ve had 3 of them. There must be only one.

  184. Alvaro says:

    Tried in Windwos 10 and worked flawless.
    Thanks a lot, i was desperate.

  185. Mohamed Eshra says:

    It worked. You’re amazing, thank you!

  186. Jeff Jefferson says:

    A million thanks. Windows 10 instructions are exactly on point. Pretty convoluted but it works if you follow the steps!

  187. Steve Woods says:

    I could actually kiss you right now. Honestly, this has saved me so much pain and frustration. Thank you so much for your efforts.

  188. Andrés says:

    ¡Muchas gracias! La solución propuesta funciona a la perfección.

    Saludos 🙂

  189. Thirumalesh says:

    i tried above steps but after installing sonicwall it’s worked me but again. i got 442 msg doing regedit steps issue was resolved , now it is connected but i am unable to ping from my syetem getting when i am pinging request timed out error in cisco vpn

  190. Derek says:

    I have tried a few times before with DNE and it didn;t work. today, I followed the steps for windows to install the Sonic VPN software 64bit and it finally worked. Thanks for the post, now I don’t have to keep a separated windows 7 laptop for VPN purpose

  191. Stefan says:

    Hi!
    For me it worked perfectly, but now it has stopped working BUT it gets connected, all seams to be working but i cant surf the web nor connect to my workplace even though the client is connected. Have checked the logs and cant ping anything and dont see any problems, but after like 10minutes it get disconnected with 412, anyone else?

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Perhaps the VPN client is behind a NAT device and the VPN Server doesn’t have NAT-T enabled. In such cases, the client may be able to connect but after some time the tunnel disconnects.

  192. John says:

    I’ve been trying to get this to work for about the past 3 hours now. I keep running up against reason code 443 seemingly no matter what I do. I’ve uninstalled both the 64 bit cisco and sonicwall clients, cleaned up temp and program files, reboot and repeat stated instructions with the same result. Any suggestions would be greatly appreciated!

    • Gleeful Gleescaper Gleeful Gleescaper says:

      There could be many reasons why it did not work. Was it Error 443 or 433, and what is the message of the error? If you have access to the VPN server side, you may wish to check the configuration.

      • John says:

        Yes thanks. The exact error I receive is “Secure VPN Connection terminated by Peer. Reason 433: Reason Not specified by Peer)

        I also have performed the registry change, I forgotr to mention.

        This is a client side issue, not a concentrator one as I can still connect to from another machine I have not updated to win10.

        Thanks!

      • Gleeful Gleescaper Gleeful Gleescaper says:

        Try to follow Steps A to L exactly, and use the software download provided. I believe it will work as many had.

      • John says:

        Thanks! I went through them again after a good night sleep so I was able to focus a little better. Followed your A – L including winfix.exe and this has gotten me 99%. The only issue I have no is it doesn’t appear the vpn client is passing DNS so for the moment I have modified my local hosts file until I can figure out why. Thanks for your help man!

      • Jason says:

        Have you installed a firewall on your client?

        Some block the data part of the connection. The default windows firewall is fine though.

      • John says:

        No sir, just windows firewall.. I disabled it to see if it would make a difference and it does not. Thanks for the suggestion though!

  193. Steve says:

    Everything seemed to work well. At least the Cisco VPN runs. But I get the error that the peer connection was not made. I guess I wasn’t sure what information needed to be configured. I have since added a peer connection with the IP address and the name of what my Cisco is named. I launch the peer and it shows connecting but never does. When I run the Cisco I still get a 442 error. Help Please! PS … I will send you a couple of drinks …LOL

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Hi, did you perform the registry editing (Step 5) and remove the characters in the display name value and reboot?

  194. John says:

    Upgraded from 8.1 pro to win 10 pro and broke my VPN. Followed your instructions to the letter and it worked like a charm! Thank you very much.

  195. Naveed Mahmud says:

    Thanks bro, this was a lifesaver! If not for this gret guide, I would have had to revert back to Windows 7.

  196. D.tolliver says:

    I was successful getting the Cisco VPN Client up and running tonight using this post. I tried it several times without success, but maybe I missed something. The only thing I did differently this last time was actually started the Sonic application and put my IP in.

    I will experiment with next install/upgrade which will take place after upcoming travel.

    The main question I have is why Cisco designated VPN Client EOL and not make AnyConnect easily available to end users. Cisco requires login to download AnyConnect. Why?

  197. JuanIgnacio says:

    Man, thank you very much for this guide. Fortunately, I had a clean install and I hadnt experienced any problems before.

    But I have question here.
    Before doing this guide, I had FortiClient SSL VPN already installed, and I could connect to a VPN and access anywhere through my vpn connection (running with FortiClient and different vpn connection to connection that I use with cisco client).
    After installing VPN Cisco (by doing your steps) now vpn connection through FortiClient isnt working fine. I can connect fine and the application tells me that I am receiving & sending bytes, but then I CANT access anywhere (I use this vpn to work with Team Foundation Server).

    I look forward receiving your reply.

    Thank you for your help.

    PD: Sorry for my english. I tried my best 😛

  198. JuanL says:

    The SonicWall Technique worked perfectly

    Thanks from Colombia !!

  199. Gardz says:

    thanks much, this works for me… 🙂

  200. Mamuka Maisuradze says:

    worked perfectly. 10x

  201. Adk says:

    Thanks a million. Windows 1- install, tried a million things and this finally did it. much appreciated !!

  202. Paul says:

    Ues, yes, yes, yes, yes. Thanx!!! Cisco VPN is now working on W10. Kudoos!!!!! The steps A to L worked muy perfectofor me on a HP Laptop.

  203. Marc says:

    Steps A-L worked like a charm for me with my Corporate Surface Pro 3. I did have to remove the Cisco IPSec VPN Client fully before i was able to do a successful upgrade to Windows 10, but then I was fine after following the instructions here. Thanks a whole bunch!!!

  204. Eduardo says:

    Wow! Thank you sooo much! This worked perfectly for Windows 10.

    Just a quick note.. I did not get an error 433. I was getting reason 427: Unknown error occurred at peer; however, the DNE filter installation through the sonic wall client still fixes the issue! So just in case someone else is having the same reason 427 as me.. this should work perfectly!

    Thank you again,

    Eduardo Argueta

  205. Natam says:

    Windows10 solution save me. many thanks

  206. Tim says:

    Beautiful, the windows 10 instructions actually work!
    Thanks

  207. R Jensen says:

    It worked perfectly for me in Windows 10!!! Thank you!!!

  208. Jeff says:

    This worked perfectly and I went through the procedure exactly as described! Thanks!

  209. Brandon A says:

    Thank you very much. This worked perfectly. The dell SonicWall was what I needed to Fix the 433 issue. Please remember to use the MSI to install the cisco client, that bypasses the windows 10 compatibility check.

    – I don’t leave comments often but when I do it’s for awesomeness.

  210. Cheesy Object says:

    Worked great!!! Thank you!!

  211. Daniel says:

    W10 solution works for me, thanks a lot

  212. Shane says:

    I upgraded from Win 7 to Win 10, Cisco VPN client no longer worked. Downloaded your all in one – uninstalled Cisco VPN, ran the winfixer.exe, installed Sonic VPN client, then installed Cisco VPN client. That worked for me. 🙂 Thanks for your page.

  213. Edb says:

    Tried these procedures several times, along with the registry edit, but still get error 442: Unable to initialize Virtual Adapter on Win 10 Pro.

  214. ObsLamprey says:

    Thanks dude. It’s working on my Windows 10 now thanks to you.

  215. Oscar says:

    Works great!! Thanks!!

  216. impactx says:

    Thanks! The last guide (error 433) worked for Windows 10 enterprise 32 bit.

  217. Remie says:

    Phenomenal writeup. You just saved me a huge headache and I’m sure I’m far from the only one.

  218. Juanu says:

    thank’s so much for this guide! works great on w10

  219. jnvrgs says:

    Thank you so much for this… I was also getting error 433 and could not connect. After following your instructions the VPN Client connects perfectly on Windows 10 Pro.

  220. vlada says:

    Thank You!
    win 10 enterprise – work with sonic and registry change

  221. Jeroen says:

    Hi, this worked great for Windows 10! thank you! Only thing I had to do (after the blue bit manual) is edit the registry afterwards. Good stuff!

    Regards,
    Jeroen

  222. Mike says:

    I’m unable to get Windows 10 to even let me run the installer. It just gives me a message that the software is incompatible and was therefore blocked. Does anybody have a workaround?

  223. FabioC says:

    It worked perfectly to fix CISCO VPN with WINDOWS 10! Thank you so much!

  224. Jim says:

    Worked for me in Windows 10. Thanks!

  225. Alan says:

    There was much frustration after a MS update “broke” my legacy Cisco VPN in Win8.1 Pro. The Citrix DNE saved the day. Then after updating to Win10 Pro, the 433 error was again a setback. Following the instructions above worked great! I might add I added a registry setting recommended on another site increasing the number of filters from 8 to 14: a new DWORD of ‘MaxNumFilters’ added to HKLM\System\CurrentControlSet\Control\Network. This seemed to help the program launch quicker. Anyways, as a network admin, thank you very, very much.

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Alan, I understand how it felt with each iteration of Windows upgrade, the Cisco VPN had to “survive” each wave… I am glad it survived Windows 10, and life in can now go on…. 🙂

      • Dheer says:

        Hi , I uses the steps as per above, but now i am not able to install Cisco vpn, either via MSI or EXE, MSI showing me error 1732, and exe showing “vpn clinet dosn’t work on this version of windows”.
        I am running Widows 10 Pro

      • Gleeful Gleescaper Gleeful Gleescaper says:

        I would request you to follow the instructions to the letter. Did you download the 5.0.07 version of the cisco vpn client from gleescape.com? Other version would not work properly from what I have tried.

  226. Thiru says:

    Works perfect!!, thank you so much for this fix….

  227. ChatNick says:

    Thnx Tzar!

    Hvala, majstore, spasio si me!!!

  228. Harvey Tan says:

    Thank you so much. The fix for Windows 10 works perfectly.

  229. Fabian Urchueguia says:

    ThankYou very much. I’d have the 433 problem and with this tutorial the instalation works fine!!!!

    Everything is working.-

  230. Ken says:

    I just installed Windows 10 (3 times as Cisco client was killing my network adapter before I uninstalled it on my 3rd install attempt). I followed the steps here (two times), but I always get a Reason 435 (firewall) error. I never had this on Windows 8.1 before the upgrade to 10. Has anyone else gotten this error and gotten past it?

    • Gleeful Gleescaper Gleeful Gleescaper says:

      This is a new error I have seen. Did you enable or install any firewall before this? Was it a clean win10 install, and did you use the software downloadeded from gleescape or your own?

      • Ken says:

        In the past, all I had to do was disable Windows Firewall under Windows 7 & 8. In my case now, this was an upgrade from Windows 8.1. When I 1st installed Windows 10, I had no WiFi or Ethernet connections. It turned out this was a known bug with the Cisco client, so I had to uninstall it before upgrading to Windows 10.

        After doing so, I followed your instructions and downloaded your all-in-one ZIP, and I now I get the 435 error — firewall policy mismatch. I turned off Windows Firewall, which the upgrade turned on for me, but the same thing. Everything I’ve seen to date says to turn off the firewall rule on the concentrator policy. That’s not going to happen as I have no rights to do so.

      • Jason says:

        You will need to speak to your VPN administrator to determine which firewall is expected in the client to allow you to login. Without this information you won’t be able to logon.

        The default cisco policy used to use DLLs from zone alarm which stopped working for us when we went from xp to windows 7. There are other firewall types supported though.

      • Gleeful Gleescaper Gleeful Gleescaper says:

        Yes, due to the managed desktop policy, client machines may need to fulfill certain firewall policies before VPN access is given.

  231. LUKY says:

    GENIUS ! worked like a charm !!
    Many many many thanks !!!!
    (Win10 Pro – updated from Win 8.1. Pro
    – uninstalled CPVN, cleaned folders, installed sonic VPN, Reboot, Cisco VPNC from msi )

    • Gleeful Gleescaper Gleeful Gleescaper says:

      You are very very welcome! Cheers!

      • LUKY says:

        Today updated HP Notebook from Win7Pro to Win10Pro, same steps for Cisco VPN … also worked fine !
        Thank You very much !

      • LUKY says:

        today not worked on Win Pro 10 32 bit, DELL notebook – (vpnd service didn´t run / probably UEFI and Secure Boot problem )
        reinstaled Cisco VPN client to 5.0.07.0410 – everything works fine now!

  232. cheefoo says:

    You are a genius! Your instructions works exactly. Cisco VPN client 5 works beautifully on Windows 10 Pro. 🙂

  233. Jogeswara Rao Kavala says:

    I’m struggling with 443 error in Windows10. My vpn version is 5.0.03.0560. I followed exactly the same way as you instructed in the blue lines (window10 instructions). So I am trying without DNEupdate installed. Mine is 32bit machine. Will be grateful if I can receive some help.
    Thank you

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Hi, did you uninstall all the VPN software and files in the directories before starting? Please download and use my Cisco VPN version (yours is 5.0.03.0560, and mine is 5.0.07, so there is a difference) and download it. You have to following all the instructions + version/software to the exact. Do download every software from the tutorial and attempt again. Cheers, and all the best!

      • Jogeswara Rao Kavala says:

        I already downloaded everything as per your post and did exactly same as instruted. When it was 5.0.07 then an error of Drivers was encountered and could not reach even to the extended authentication popup. Then I installed my company provided Client i.e., 5.0.03 and I reached to authentication popup, but ended up with 433 error.
        Now I will uninstall everything and try with your version again.
        According to your instructions DNEupdate is not required, Am I right?
        Thank you for replying.
        Regards
        Jogeswara Rao

      • Jogeswara Rao Kavala says:

        Excellent solution Gleeful Gleescaper!
        It is working now, with your version. Something went bad last attempt with the same version. Thank you so much for this service to the VPN users.
        So for the readers: My windows version is Windows10 Home. 32bit .

        Best regards
        Jogeswara Rao Kavala

  234. Song says:

    Thank you very much. It works well. 443 error has been solved.

  235. Will says:

    Thank you so much. This finally corrected the issue for me.

  236. ZACH says:

    Hi,
    Thanks a lot for this guide. I uninstalled dne & Cisco client then installed Sonicwall & Cisco VPN after reboot and everything worked OK on Windows 10. Life saver!

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Zach, I am happy for you that your VPN life is back to normal again, after the wave of Windows 10 :)) If it helped, do like gleescape or buy me a drink! :))

  237. NovakDjoković says:

    If someone have problem with installing Cisco VPN x64 client on Windows 10 PRO (after 29.Jul release) here is my solution. Be aware that there is difference between PRO and Enterprise version (build). I managed to install it on Enterprise with much more effort.
    On PRO:
    1. Install SonicWallx64 and reboot machine.
    2. Extract Cisco VPN CLient in some custom folder location and uncheck option to run EXE file after extraction is complete.
    3. Run MSI (not EXE) to avoid Windows version check)
    4. Reboot machine (maybe) you dont gona need this reboot)
    5. Change registry entry DislayName HKLM\S\CCS\S\CVirtA “Cisco Systems VPN Adapter for 64-bit Windows” (delete silly @ part before this)
    REBOOT

    On ENT , VPN .exe is working and registry entry is ok.(for this build…) No need for extracting and running MSI and renaming reg. Only first install SOnic Wall, reboot, install vpn client.

    U hope this will work for you

    • Anand says:

      This worked for me, thanks a lot for step by step instruction..

    • Che says:

      I could not get to work with windows 10 pro final
      followed the steps several times
      I am unable uninstall sonic vpn once its installed
      still getting 433 error – not sure why this is so complicated

      • Gleeful Gleescaper Gleeful Gleescaper says:

        You will need to follow the steps in the order stated and use the software from here. The software versions have been tested, and reported to work nicely.

  238. Farhan says:

    Thank you so much for this solution. I ran into the 433 error, but after following your instructions I’m connected on Cisco VPN using Windows 10!

  239. Shadi says:

    I agree with Jason. i have upgraded to windows 10 today and I had to reinstall Cisco VPN client which only worked after installing Citrix DNE. the installation was successful however when I try to connecting using the right credentials I receive error 433. I installed Shrew Soft client and it is working. I hope Cisco or Microsoft resolve this issue at the earliest.

    • Diane Walker says:

      I got this error message when I tried to install Citrix Access Gateway Plug-in on Windows 10 “Unable to manage networking components. Operating system corruption may be preventing installation.” Any suggestions? Thanks.

      • Gleeful Gleescaper Gleeful Gleescaper says:

        Thanks for the feedback, Diane! I noticed some had problem with CAG, hence I have removed it from my solution, as I find SonicVPN works better. Try using SonicVPN instead.

  240. Matt says:

    This does not appear to work on the newest build of Windows 10 (10166). I was able to install DNE, followed by the VPN client, but when connecting to VPN I get Terminated Locally by Peer. Error 433 reason not specified by peer. Tested on two separate firewalls known to work on Windows 7 / 8.

    • Gleeful Gleescaper Gleeful Gleescaper says:

      You may wish to disable the firewalls first to rule out any potential conflicts in Win 10. Was there any reconfiguration on the VPN server end?

      • Matt says:

        Firewall is disabled. There have been no changes to the Cisco Firewall / VPN. As I stated previously, it works fine in Windows 7, 8, 8.1. I can connect from windows 10 with VPNC Front End using the Cisco .pcf file but would prefer to stick with the Cisco VPN client as my users already know it. I still say something is up with the new build of windows 10 and the Cisco VPN client.

      • Marc Edwards says:

        I agree with Matt. I think something is wrong with the Windows 10 build that we release last Friday, July 10th. I had the Cisco VPN client connecting to my IPSec VPN just fine after applying the fixes above. The after the Windows 10 update build was applied on my laptop last Friday (7/1/15), I re-applied the steps above and re-installed the Cisco VPN Client. When I tried to re-connect, the Error 440 WAS GONE (as I had expected), BUT this new Error 433 then appeared. I’ve disabled all firewall rules (something I did not have to do on the previous build to get the VPN to connect), but still an Error 433.

      • Gleeful Gleescaper Gleeful Gleescaper says:

        Looks like something to do with the build. I hope the final Windows 10 sometime end of this month will work with the Cisco VPN client. *fingers crossed*

      • Jason says:

        I’ve tested this against the latest release (10240) and as with other upgrades you need to uninstall the Cisco VPN client followed by the Citrix DNE client, reboot then reinstall as per the instructions on this post for it to work again.

      • Jason says:

        ….and it looks like it doesn’t work on the final release. Think main issue might be with new DNE client but I am not seeing 433 when attempting to connect to our VPN. I manage the VPN so I can see client authenticates successfully but suddenly sends a tear down request when it should start building tunnel for data.

        I’ve installed the standard (free) Shrew Soft client for now which meets my needs.

    • Mina says:

      I got stuck today after upgrading windows 10 with error 433 .. Any news how this can be fixed

      • Wolf says:

        I got it working on the final release with an older dneupdate (4.18.9 versus the current 4.31.1). But it’s been a couple of reboots until I was able to downgrade the filter driver file (dnelwf64.sys). Installing the older update does not downgrade the driver, uninstalling does not remove it either.

      • Jason says:

        I tried installing the older version of DNE you mention but it kept failing on the final release of Windows 10 (something to do with permissions).

        The SonicWALL VPN client install works because it appears to install the v4.16.2 DNE driver as part of it’s install.

        If you have installed previous DNE installs and Cisco VPN client and are still having problems with 433 then I would recommend uninstalling, rebooting and THEN running the Citrix winfix.exe which cleans up previous DNE installations. Reboot again then install the SonicWALL client provided here, reboot then install the Cisco client, update registry and you will be ready to go!

        This thread is the only useful one regarding this issue!

  241. JP says:

    thank you for this guide but i have a problem
    i follow the procedure but i can not change the registery key. i have a message “can not change the display name value error when writing new content value”
    i am on windows 8.1 32 bits
    my actual value name start by @oem9.inf and not by @oem8 like your example
    if somebody have and idea to help me…

    • Gleeful Gleescaper Gleeful Gleescaper says:

      Do you have administrator rights? Also check that you did not install a different version of the VPN software. Hope that helps.

  242. Falindraun says:

    This works in Win10 Tech Preview.

  243. Mike says:

    Great guide! It was easy to follow and worked perfectly! Thank you so much!

  244. fernando says:

    IT WORKS! U SAVE MY LIFE AND WORK!

    THANKS THANKS A LOT FROM ARGENTINA!!!
    🙂

  245. Shyam says:

    It worked like any thing. Thanks

  246. Muhammad says:

    Thank you. Works perfectly.

  247. Jason says:

    Cheers for this – I didn’t have to follow step 1 even though my machine is running secure boot but following all the other steps got this working on my Windows 8.1 machine.

    I have followed the same steps on Windows 10 Technical preview and it works as well which is promising!

    • Gleeful Gleescaper Gleeful Gleescaper says:

      It’s good to know that it worked even on Windows 10! Definitely a useful information for other trying out Windows 10.

 
 

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